Frequently Asked Questions
These answers are written for shippers, carriers, and partners researching CLOX. Live booking is not open yet; the public site collects early interest only.
Clear answers about CLOX — Australia’s digital full-load freight marketplace — covering pre-launch status, pricing, carrier verification, Protected Upfront Payments, tracking, and coverage.
No. This is a pre-launch site. You can register interest now; live booking and matching open later.
Senders will post consignments and receive carrier bids. Pricing is competitive and transparent — not a single automated instant quote at launch.
Planned checks include ABN status, Public Liability insurance, and vehicle roadworthiness, with admin review before bidding privileges.
The roadmap uses Protected Upfront Payments so funds can be secured before dispatch and released to the carrier after proof of delivery via Automated Carrier Payments.
No. Pre-launch registration and partner EOI are expressions of interest only, subject to formal agreements at go-live.
CLOX is built for full-load / full-truckload freight — not parcel or courier. Exact vehicle and load classes open with the marketplace.
Once live, shipments are planned to support live GPS tracking from dispatch through delivery with digital proof of delivery.
Breakdown and recovery workflows are part of the operational roadmap. Pre-launch registration does not change roadside incident handling today.
CLOX is Australia-focused and launching first on key freight corridors (with an initial Melbourne–Sydney focus), then expanding progressively. National framing describes the product vision, not day-one coverage everywhere.